Innovations in ED Management

Please Note: Due to the COVID-19 pandemic, the November 2020 conference has been cancelled. Prior Innovations in Emergency Department Management conferences are available for purchase as video and audio home-study versions. If you have any questions about the live course, feel free to email us at or call 1-800-458-4779 9am-4:30pm EST.

A New 17-Hour Intensive and Advanced ED Operations Conference for ED Leadership Teams

Join Us for Our 15th Annual Conference!

The focus of the 2020 Innovations in Emergency Department Management Conference will be on leadership, management, operations, logistics, strategic planning and healthcare reform. This three-day immersion into the challenges of running an ED will provide you and your leadership team with the tools and techniques to create a world-class emergency department. You’ll hear from “been there, done that” experts who have created successful practices in the ever-changing world of emergency medicine.

Watch the introductory video of the
Innovations in ED Management Conference

Keynote Speakers

Mike Hastings, MSN, RN

Mike Hastings, RN, MSN

2020 President, Emergency Nurses Association

Mr. Hastings has been active in the practice of emergency nursing and ED management for over 15 years – from rural and urban prehospital systems, to leading the research and quality program at the University of Kansas Hospital ED, to being the trauma program manager at Dell Children’s Medical Centers of Central Texas, to managing a freestanding emergency department and, currently as the clinical manager for Swedish Edmonds Emergency Department in Edmonds, Washington. Mr. Hastings has had a wide-ranging opportunity to experience the breadth of emergency practice and has been an active member of ENA since 2004. Since then he has had a progressively expanding leadership role in the association, concluding with his election to the ENA Board in 2016 and being selected as President-Elect in 2019.

Mark Rosenberg, DO, MBA

President-Elect, American College of Emergency Physicians

Dr. Rosenberg is Chairman of Emergency Medicine and Chief Innovation Officer at St Joseph's Health in Paterson, New Jersey. The emergency department is one of the nation’s busiest seeing more than 170,000 adult and child visits annually. He is board certified in Emergency Medicine as well as Hospice and Palliative Medicine. Dr. Rosenberg has created many new and successful innovations including a Geriatric ED program, an Emergency Department Palliative Care program, a Fellowship in Acute Pain Management and a multidisciplinary Alternatives to Opioids Program. He is the principal author of ACEP’s Geriatric Emergency Department Guidelines and the Geriatric Emergency Department Accreditation Program. Dr. Rosenberg has been on the ACEP Board of Directors since 2015 and is currently the President-Elect.

Mark Rosenberg, DO, MBA

Connect With Colleagues, Learn New Skill-Sets and Operational Concepts.

Return Home With a Series of Tested Solutions and a Renewed Enthusiasm for Creating an Exemplary Emergency Department.

Why Your ED Leadership Team Should Attend in 2020

Managing the many challenges associated with the functioning of a contemporary emergency department can prove daunting to even the most skilled managers. The many difficulties that exist can be just overwhelming, yet there are answers. There are EDs that have faced the same challenges and have come up with viable solutions.

  • Twenty Questions: Physician-in-Triage Implementation Details
  • The Zen of Physician Group Governance
  • New Real-Time Nurse Leadership Roles in the ED
  • The End Game: Palliative Care in the ED
  • Contested Admission: The Problem and the Solutions
  • Beating Boarding: A Success Story from San Antonio
  • The Business of Academic Emergency Medicine
  • The Dilemma of Paying for Administrative Work
  • Lessons Learned from the First Geriatric ED
  • A Data Dashboard to Manage Flow: It’s All in the Details
  • Financial Benchmarking and Best Practices for Success
  • Documentation Changes that Might Help Your Practice
  • Effective Management of Group Meetings
  • Introducing ALTO: Alternatives to Opioids
  • And Much More…

Poster Session & Competition

Showcase Your Work! Submit a Poster Abstract for a Chance to Win Some Great Gifts.

The Innovations in Emergency Department Management conference invites you to submit a poster abstract for the annual competition to be held during the conference in New Orleans this year. If your poster is selected for presentation your first author will receive $200 towards your conference registration. The winner of the competition will also receive three nights stay and the runner-up will receive two nights stay (taxes, but not incidentals, included) at the Sheraton New Orleans Hotel.

Poster Session Competition

Great information for an ED leader. There was a lot to take back and work on. Thank you!

This is the 4th time I’ve attended this conference. I always leave motivated and inspired. Thank you.

Great to have 30-minute sessions! Good way to have a range of topics and no drag on.

Meet Our Expert Faculty

Our Energetic and Effective Faculty of Emergency Department Thought Leaders Will Provide You With All-New Skill Sets and Operational Concepts to Effectively Manage Your Emergency Department.

Thanks to Our Sponsors for Helping Make the Innovations in Emergency Department Management Conference Possible.

Can’t Make It to the Live Course? No Problem.

Audio & Video Self-Study Versions Are Available.

The 2020 Innovations in Emergency Department Management Conference will be professionally recorded and made available for self-study in the winter of 2021.

  • Avoid the expense and hassle of travel
  • Don’t miss family/work obligations
  • Study at your pace and on your own time
  • Available in a variety of formats to suit your needs